Privacy Policy

Effective Date: 13/03/2024

Tree Loppers Sydney (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

Information We Collect

  • Contact Information: Name, email, address, and phone number, provided through contact forms or quotes.
  • Usage Data: IP address, browser type, device information, pages visited, and actions taken on the website.
  • Cookies: Small data files used for website functionality and analytics.

How We Use Your Information

  • Provide Services: Process inquiries, send quotes, and complete tree care services.
  • Communication: Respond to your requests, send updates, or provide customer support.
  • Marketing: With your consent, send information about promotions or new services.
  • Website Improvement: Analyse usage to enhance user experience.

Information Sharing

We may share your information:

  • Legal Compliance: When required by law or to protect our rights.
  • Service Providers: With third parties assisting in our operations, bound by confidentiality.

Your Choices

  • Accessing & Correcting Information: Request a copy or request corrections to your data.
  • Opting Out of Marketing: Unsubscribe from email communications or contact us to withdraw consent.
  • Cookie Controls: Adjust browser settings to manage or delete cookies.

Security

We implement reasonable safeguards to protect your information, but no system is 100% secure.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect their information.

Changes to Privacy Policy

We may update this policy periodically. The “Effective Date” will indicate the last revision.

Contact Us

For questions or concerns about your privacy, please contact us